Contamination Control Specialists
Service Center
Rigel Life Sciences provides support from instrument calibration and maintenance to consulting and training services
EMS 24/7 Support
Ensuring business continuity is crucial to the uninterrupted supply of critical medicines and can have a devastating impact on patients and their families.
Rigel offers an EMS after sales service package which provides a 24/7 customer support team dedicated to environmental monitoring systems to ensure business continuity and prevent drug shortages.
Contact us for more information on our different service packages.
Verification
Officially Qualified
AUTHORIZED Service Center
For many years, Rigel has been the official service center for the following equipment: Climet particle counters and microbial air samplers Rigel photometers, aerosol generators and microbial air samplers Biovigilant instantaneous microbial detection Biolog microbial identification systems.
The Rigel Life Sciences Service Centre is officially qualified and authorized by Azbil Biovigilant, Biolog and Climet Intruments.
In addition, Rigel Life Sciences local partners can meet local needs and provide the same levels of service no matter where you are.
Complete Verification
This service includes measurement performance verification and adjustment, featuring “As Found” and “As Left” measurement data as well.
It is
specified that only certificates issued under the accreditation
system provide metrological traceability and are covered by the EA
Multilateral Agreement (MLA) of mutual recognition.
Maintenance and Repair Services
We provide repair services and technical support to all Climet and Rigel instruments.
To help meet customer needs, Rigel Life Sciences provides support that ranges from instrument maintenance to consultancy and training services.
Preventive Maintenance
ON-SITE SERVICE CONTRACTS
Our service contracts have been designed to perform a complete preventive maintenance of customer’s instruments.
Standard options may include re-verifications, emergency breakdown coverage and part replacements.
Customized solutions may be provided to meet customer user requirements.
TRAINING PROGRAMS
Rigel Life Sciences provides training programs on maintenance best practices.
These services may be customized and include:
- training on instrument and remote systems use
- guidance on interpretation of clean room monitoring practices and standards
- guidance on GMP behavior when operating in clean environments
Rental Services
INSTRUMENT RENTAL
Pharmaceutical manufacturers today face many challenges ranging from economic and regulatory changes to rising costs and much more.
Based on customer needs, Rigel Life Sciences rents the most commonly used instruments, from particle counters, to microbial air samplers to photometers, to support our customers in managing persistent challenges by focusing on the most important issues.